The Ombuds Blog: Elon University Appoints a Staff Ombuds

February 26, 2018

Elon University Appoints a Staff Ombuds

The private university in North Carolina has named Stephanie Page as its first Staff Ombudsperson. The university has had a Faculty Ombudsperson since late 2007. Page has been Associate Director of HR at Elon since 2000. Notably, while the Faculty Ombuds explicitly practices to IOA standards, the Staff Ombuds does not.

Page has worked in HR for two decades and holds a PHR (Professional in Human Resources) and SHRM-CP (Society for HR Management Certified Professional). (Elon Staff Ombuds; LinkedIn.)

Related post: More Ombuds Offices (2007).

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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