Job Posting: City of Seattle

Seattle's new Office of the Employee Ombud is hiring an Assistant Ombud and a Case Manager. They will report to Amarah Y. Khan, who was named as Director in April 2019. The Assistant Ombuds will serve as the lead facilitator and operations manager, ensuring the operational efficiency of the office. In conjunction with the Ombud, this person will establish standard Ombud practices, case management, reporting, and data analysis, as well as curriculum development for employee skill building and support. The Case Manager will manage the office’s workflow from intake to closure. Working closely with the Ombud and Assistant Ombud, this person will be responsible for meeting with employees, assessing their needs, and working with them toward a satisfactory resolution.

For both positions, the City is seeking someone with American Race Relations and Restorative Justice-related case management. A strong background in mediation and operations management will also be important. The Assistant Ombud position pays $90,000 and the Case Manager position pays $82,000. Applications are due by June 11, 2019. (Job Posting: Assistant Ombud; Case Manager.)

Related posts: IOA Video Promotes Ombuds for Surfacing & Addressing Sexual Misconduct; Seattle Mayor Considering Ombuds for Sexual Harassment; Seattle to Create Seattle Names First Ombuds for City Employees.