FCO/Osgoode Open Registration for Fall 2019 Ombuds Certificate Program

Registration for the seventh annual Ombuds certification program offered by the Forum of Canadian Ombudsman and Osgoode Professional Development is now open. The program at York University will take place September 23-27, 2019 in downtown Toronto. 

The course is "both comprehensive and in-depth [and] intended to meet the needs of recent appointees to the Ombuds role or Office, as well as providing those with more experience an opportunity to become conversant with both the theory and practice of the Ombuds role." Here are the details:

Taught by a highly distinguished faculty of practising Ombuds, lawyers and academics from across Canada, all of whom are leaders in their field, the certificate program will give you the theory, knowledge and practical skills to competently and confidently handle day-to-day challenges as well as more complex issues. The teaching style is a mixture of lectures, group discussion and hands-on practical exercises, providing a rich, interactive learning format. 

• Day 1:  Establishing the Framework for Effective Ombuds Practice  

• Day 2: Scope of the Ombuds Role 

• Day 3: Inquiries and Investigations (Individual and Systemic

• Day 4: Trend Analysis/Challenges & Opportunities for Ombuds

• Day 5: Report Writing

Faculty are expected to include Kwame Addo, Director, Investigations & Conflict Resolution, Ombudsman Toronto; Jay Chalke, Ombudsperson of British Columbia; Ian Darling, Chair, Condominium Tribunal for Ontario; former Ombudsperson for Tarion Warranty; Corporation and former Ombudsperson for Fanshawe College; Nora Farrell, Ombudsperson, Ryerson University; Barbara Finlay, Deputy Ombudsman, Province of Ontario; Renée Gavigan, Deputy Ombudsman, Ombudsman Saskatchewan; Gareth Jones, Director, Special Ombudsman Response Team, Office of the Ombudsman of Ontario; Lynn Lavallée, Strategic Lead, Indigenous Resurgence, Faculty of Community Services, Ryerson University; Mary McFadyen, Ombudsman and Public Interest Disclosure Commissioner, Province of Saskatchewan; Sandra Morrison, Organizational Ombudsman, Scotiabank, Toronto; Bradley Moss, Assistant Citizens’ Representative, Office of the Citizens’ Representative for Newfoundland and Labrador; Shirley R. Nakata, Ombudsperson for Students, University of British Columbia; The Hon. Justice Lorne Sossin, Superior Court of Justice (Ontario); Mark Wright, Director, Communications and Stakeholder Relations, Ombudsman for Banking Services and Investments (OBSI). (Osgoode Course Info.)
  
Related posts: FCO/Osgoode Ombuds Certificate Program Returns for Sixth Year; FCO/Osgoode Adds a Spring 2019 Ombuds Certificate Program; Canadian Ombuds Associations, FCO-ACCUO, Announce Agenda for Biennial 2019 Conference