The Ombuds Blog: Lehigh University Names New Ombuds

June 11, 2019

Lehigh University Names New Ombuds

Erica Hoelscher, a Professor of Theatre, has joined the Ombuds Office at Lehigh University. She joins Elizabeth (Beth) Dolan and succeeds Robert Thornton, who served in role since 2014. Together, Hoelscher and Dolan serves about 9,000 faculty, staff, and students.

Hoelscher has been a faculty member at Lehigh since 1995 and her service includes being a department chair in addition to many committees. She graduated from Simpson College and earned an MFA in from Northwestern University. (Lehigh Ombuds.)

Related post: Lehigh Appoints Two Ombuds [2008]; Lehigh University Names Two New Ombuds [2014]; Lehigh University Appoints New Faculty Ombuds.

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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June 11, 2019

Lehigh University Names New Ombuds

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