The Ombuds Blog: Meet the New Ombuds for Maastricht University

June 01, 2023

Meet the New Ombuds for Maastricht University

According to a new website, Claire Essers was appointed the Ombuds Officer for Universiteit Maastricht, the large public Dutch research university. Since April 2022, Essers has provided Ombuds services to over 22,000 students and nearly 5,000 employees at Maastricht. Essers follows Anna Soedira, who was the Ombuds for Staff through the end of 2021. Essers previously had been a labor lawyer for the university for five years.

Essers brings over three decades of legal and mediation experience to the position. She graduated from Maastricht University and completed post-graduation training at Erasmus University. (Maastricht Concerns & Complaints; LinkedIn.)

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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June 01, 2023

Meet the New Ombuds for Maastricht University

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