October 25, 2024

Job Posting (Nonconforming): AUI Online

American InterContinental University has opened a search for its first Ombudsman. AUI is a private for-profit university based in Schaumburg, Illinois, but the full-time position is advertised as fully remote. It is owned by the for-profit company Perdoceo Education Corporation. The position will establish and manage a program that is not expected to meet IOA standards. The job description appears to be a complaint manager and includes these duties: 
  • "provide an advocate ... to find equitable resolutions to student issues before they are escalated outside the ... University"; 
  • "Administers the complaint management system"; 
  • "document the reasons behind the student complaint"; 
  • "Maintain historical reports ... of complaints ... by department"; 
  • "Work closely with legal and compliance departments on any issues that have been forwarded to an outside agency"; and 
  • "Establish policies and procedures to ensure compliance with regulatory requirements."
Applicants must have a terminal degree, conflict resolution experience, and at least five years of management or leadership experience. The position pays $75,400 to $100,600. No application date indicated. (AUI Careers via Indeed.)

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