- "provide an advocate ... to find equitable resolutions to student issues before they are escalated outside the ... University";
- "Administers the complaint management system";
- "document the reasons behind the student complaint";
- "Maintain historical reports ... of complaints ... by department";
- "Work closely with legal and compliance departments on any issues that have been forwarded to an outside agency"; and
- "Establish policies and procedures to ensure compliance with regulatory requirements."
Applicants must have a terminal degree, conflict resolution experience, and at least five years of management or leadership experience. The position pays $75,400 to $100,600. No application date indicated. (AUI Careers via Indeed.)
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