The National Freedom of Information Coalition has released a report endorsing a national ombudsman to mediate FOIA appeals. The report, "Mediation Without Litigation," surveys the range of informal and formal ombuds and mediation programs used by states to resolve disputes over access to information. Scott Hodes at the FIOA Blog says, "As the pending FOIA amendments create an ombudsman, this paper is very timely and worth a read." (NFOIC Summary; Full Text; The FOIA Blog.)
All organizational ombuds should at least read this report to learn how their state's information ombuds functions.