September 25, 2007

McGill Surveys Students to Develop Ombuds Mandate

McGill University is using an online survey to query students regarding the role of the ombudsperson. The survey, administered by SurveyMonkey, ask about students' awareness and use of ombuds and how they have resolved campus problems in the past. (SurveyMonkey via BGSA News.)

Although the McGill ombuds office has existed for two decades, serves 33,000 students and sees nearly 300 visitors a year, the ombuds is a half-time position filled by a faculty member. Perhaps this survey is a step toward a full-time, dedicated ombuds. (McGill Ombuds Office; see also Senate Minutes, 5/9/07.)

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