September 19, 2007

Don't Send That Angry Email

Publisher, CEO and blogger, Michael Hyatt looks back with regret on a meticulous 14-page email diatribe and the lessons learned:
  • Cool down;
  • Talk it out;
  • Write a response;
  • Do your homework;
  • Schedule a meeting; and
  • Admit your mistakes.
Savvy advice as our visitors and we rely increasingly on electronic communications. (From Where I Sit via Lifehacker.)

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