The first-ever book devoted exclusively to Organizational Ombuds issues will be published this week by the American Bar Association, "The Organizational Ombudsman: Origins, Roles and Operations-A Legal Guide." Written by Charles Howard, the book aims to be an essential resource for Ombuds and those who interact with them, including in-house counsel, corporate executives, university administrators, compliance officers, and human resources personnel. Howard chronicles the evolution of Organizational Ombuds and explains why demographic, technological, and globalization changes have made the role important for organizations today.
Howard is a partner with the Connecticut law firm of Shipman & Goowdin LLP and has a national practice representing corporate, research facility, university Ombuds. Recognized as a leading advocate for Ombuds, he has spoken at several IOA conferences and authored many articles about the Ombuds field. (ABA Webstore; Shipman & Goodwin Profile; Avvo Profile.)