The International Ombudsman Association will offer basic and advanced training in Baltimore, Maryland March 1 through 5, 2010. "Ombudsman 101," A 2½-day introductory program for new Ombuds or those seeking information about the organizational Ombuds role will be taught March 1-3. "Ombudsman 101 Plus," a special half-day program for organizations and entrepreneurs who want to get started is taught on the afternoon of March 3. Specialized courses are due to be offered March 4 and 5, but have not yet been announced. Priority registration closes January 29. (IOA Spring 2010 Training Info.)
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