January 28, 2010

IOA Announces Specialized Courses for Baltimore Training in March

In addition to basic Ombuds training in Baltimore during the first week of March, IOA is offering the following specialized courses:
  • Essential Interviewing and Questioning Skills for Ombudsmen (Mar. 4, 2010) -- taught by David Carver, PhD, University of Nebraska Medical Center, and Lee Twyman, MA, Rochester Institute of Technology; and
  • Group Facilitation (Mar. 5, 2010) -- taught by Wendy Friede, Friede Consulting Services.
Rates go up after next Friday. (IOA Spring 2010 Training Info.)

Update 1/28/10: Early registration and hotel deadlines have been extended to Wednesday, February 3.

Related post: IOA Spring Training for Ombuds In Baltimore.

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