The Ombuds Blog: AZ State Ombuds Hires Two

March 17, 2007

AZ State Ombuds Hires Two

Arizona State Ombudsman, Patrick Shannahan, has hired two additional ombuds to mediate disputes between government agencies and people who request public records. The new staff members will help on three levels, Shannahan said: Coaching; Informal assistance; and Investigations. Services, which are confidential and free, are open to individuals and businesses. (The Arizona Republic.)

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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March 17, 2007

AZ State Ombuds Hires Two

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