The Ombuds Blog: Ombuds Training in Bangkok

July 20, 2009

Ombuds Training in Bangkok

The International Ombudsman Association is offering two courses for Ombuds at the UN Conference Center in Bangkok, Thailand, September 7-9, 2009.

Ombudsman 101 (Sept. 7-8) An introductory program for new Ombudsman or those seeking information about the organizational Ombudsman role.
Conflict Resolution through a Cultural Lens (Sept. 9) A specialized course to prepare participants to recognize and resolve conflicts characterized by multi-cultural perspectives.

Courses will be taught by Frank Fowlie, Ombudsman for the Internet Corporation for Assigned Names and Numbers (ICANN); Georgia Shaver, Ombudsman for the United Nations World Food Programme; Mim Gaetano, Asia Pacific/AIME Ombudsman for Mars, Inc.; Asha Williams, Mediator for the International Labour Office; Wilbur Hicks, Ombudsperson for the International Monetary Fund; and John Barkat, Assistant Secretary-General/Ombudsman for the United Nations. Priority registration ends Friday, July 24. (IOA Bangkok Training Info.)

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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July 20, 2009

Ombuds Training in Bangkok

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