The Ombuds Blog: IOA Offers Training Programs at 2012 Conference

February 07, 2012

IOA Offers Training Programs at 2012 Conference

The International Ombudsman Association will offer several training programs before its annual conference in Houston on April 15.

Pre-Conference Full Day Courses

Conflict Coaching for the Organizational Ombuds with Melissa Brodrick, Ombudsperson, Harvard Medical School/Dental School/School of Public Health
Using Mediation to Deal with Workplace Bullying with Barbara McCulloch, The University of Auckland, New Zealand

Pre-Conference Half Day Morning Courses

Improving the Organization's Conflict Climate with Michael Dues, Professor, University of Arizona, and Sue Theiss, Ombudsman, Oregon State University
Mind-Hack: Ombudsing with the Brain in Mind with Mauricio Ramos, Corporate Ombudsman, Sandia National Labs

Pre-Conference Half Day Afternoon Courses

Managing Up: Helping Visitors Improve Relationships with their Supervisors with Nancy Day, Faculty Ombudsperson, University of Missouri, Kansas City, and Doranne Hudson, Associate Teaching Professor & Executive in Residence, University of Missouri, Kansas City
The Culture Bump® Approach: Embracing our Prejudices… An Ombudsman’s Guide to Universal Connections with Carol Archer, Instructor, LCC/University of Houston, Jim Wohl, Ombudsman, Auburn University, and Stacey Nickson, Associate Director, Biggio Center, Auburn University

(IOA Pre-Conference Training Info.)

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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February 07, 2012

IOA Offers Training Programs at 2012 Conference

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