The Ombuds Blog: IOA Announces 2013-14 Conflict Management Webinar Series

July 12, 2013

IOA Announces 2013-14 Conflict Management Webinar Series

The International Ombudsman Association will offer a six-part, live webinar program on conflict management starting in August and running through March 2014.

Here is the schedule:

Understandings of Conflict and its Causation with Robert Hosea, American Red Cross, and Lisa Neale, University of Colorado Denver, August 15, 2013 1 pm Eastern
Strategies for Analyzing Cultural Components in Conflict with Jose Martinez-Aragon, United Nations, and David Talbot, The World Bank Group, September 12, 2013 1 pm Eastern
Conflict Styles and Approaches with Susan Casino, Apollo Group, November 14, 2013 1 pm Eastern
Effective Communication Skills with Lisa Witzler, National Institutes of Health, January 16, 2014 1 pm Eastern
Interest Based Negotiation with Lisa Witzler, National Institutes of Health, February 13, 2014 1 pm Eastern
Conflict Coaching Models and Process with Robert Hosea, American Red Cross and Lisa Neale, University of Colorado Denver, March 13, 2014 1 pm Eastern

Discounts are available for members and multiple sessions. Webinars also will be recorded and available online. (IOA Webinars.)

Related posts: IOA Webinar Focuses on Ombuds-Support Role; Next Episode of IOA Radio to Feature Distinguished Emeritus Ombuds; IOA Annual Report Reveals Plans for Organizational and Strategic Change; IOA Offers Ombuds Training in Phoenix.

No comments:

Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

Comment Policy

Content and Relevance

Stay on topic: Comments should be relevant to the post.
Be respectful: Personal attacks, insults, profanity, inflammatory language, and discriminatory or harassing comments will not be tolerated.
No self-promotion or spam: Comments should contribute to the conversation and not be used to for commercial purposes.
No confidential information: Do not share confidential information about your organization or visitors.

Length and Format

Keep it concise: Comments should be clear and to the point. Excessively long comments may be edited for clarity and length.
Use appropriate formatting: Do not use all caps unnecessarily. Comments may include HTML formatting for readability.

Other Considerations

Be professional and respectful: Please be mindful of your content, even when commending anonymously.
Comments may be edited: I reserve the right to remove or edit any comments that violate these guidelines. My edits will be noted.
Complaints about IOA: This is not the appropriate forum to lodge formal complaints against the International Ombuds Association.
Guest editorials: Please email me directly to discuss a guest editorial offering a longer, more in-depth perspective on a topic related to the organizational ombuds profession

July 12, 2013

IOA Announces 2013-14 Conflict Management Webinar Series

No comments:

Post a Comment