The Ombuds Blog: Meet Boston University's Ombuds

January 31, 2014

A new YouTube video offers a profile of BU's Ombudsperson, Francine Montemurro. The two-minute video introduces the Ombuds role by identifying the kinds of issues that people bring. It's professional without being slick. (YouTube.)

Related posts: Study Concludes Boston University Should Establish Ombuds Office; Boston University Selects First Ombuds; New Ombuds Introduced to Boston University; IOA Ombuds Training Returns to Baltimore; Job Posting.

Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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January 31, 2014

Meet Boston University's Ombuds

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