The Ombuds Blog: Video: SAP Global Ombuds Talks About Mindfulness

February 04, 2019

Video: SAP Global Ombuds Talks About Mindfulness

In a new video posted to YouTube, SAP's Global Ombudsperson, Margret Ammann, talks about how mindfulness helps her supports her visitors difficult situations helping them to find a solution. She talks about how her mindfulness practice helps her to stay impartial and to listen openly to any client that seeks her advice. In addition, Ammann shares her own self-care hobby: book-binding. (YouTube.)

1 comment:

Vik2/12/2019 6:13 PM
Very cool - thanks for sharing
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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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