Ralicki brings significant Ombuds and ADR experience to the job. Her resume includes over five years as an Associate Ombuds at the American Red Cross, mediation, and ADR research. She has been very active in the Ombuds profession as a frequent speaker at conferences, serving as an officer on the IOA Board of Directors, and establishing her own independent training company, The Ombuds Institute. (LinkedIn.)
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This is wonderful! Congratulations Teresa!
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