The Office of the Independent Adjudicator for Higher Education reported that complaints from students rose 23% in 2008. Disputes over postgraduate courses and allegations of plagiarism pushed up the total. The agency said the rise reflected a "cultural change" with fee-paying students wanting more value for money. The increase reflected a mere 900 complaints for the year from a total student population of 1.9 million. (BBC News.)
Related posts: University Ombuds Still Rare in UK Due to New Judicial Process; Britain's University Watchdog Calls for American-Style Ombuds; Survey Finds Students Do Not Trust Australian University Ombuds; Students Call for Global Ombuds.