January 27, 2010

Why Doesn't the Ethics Resource Center Acknowledge Ombuds?

ERC is one of the leading think tanks on organizational ethics and publishes the National Business Ethics Survey. The longitudinal study examines organizational ethics from the employee perspective and provides context for national trends. The 2009 NBES update reports that misconduct and pressure to cut corners at work are down, but that whistleblowing and retaliation is up. John Zinsser notes that while formal systems cannot support ethical cultures and protect whistleblowers, informal, confidential structures like Organizational Ombuds clearly can. So he wonders why the word 'Ombuds' doesn't even merit a mention in ERC's report. (Conflict Benefit Blog; 2009 NBES.)

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