Foundations of Organizational Ombudsman Practice
This course benefits the recently appointed ombudsman, individuals interested in becoming an ombudsman or anyone desiring to establish an ombudsman function in industry, government, higher education, and public or private social services agencies.Organizational Ombudsman Practitioners Series
In the absence of formal Organizational Ombudsman (OO) education and training, practitioners commonly draw from their own educational and professional backgrounds for applicable approaches and knowledge. This three-day course explores proven academic theories and professional techniques that help OO practitioners work effectively with visitors and respondents. Prerequisites: Completion of Foundations of Organizational Ombudsman Practice Course (above) and IOA Member or Associate Member status; or by consent of the instructors.
Instructors: Sean Banks, Director of Ombuds Services and Corporate Ombuds for the Shell Oil Company; Donna Louden, Ombuds at the National Renewable Energy Laboratory; and Belinda Newman, Ombuds at the University of North Texas
Creating a Roadmap to Address Workplace Bullying
Description forthcoming.The training will take place at the Crowne Plaza Costa Mesa Orange County. (IOA July 2015 Training Info.)
Faculty: Sue Theiss