January 28, 2008

Confronting and Negotiating with Employers and Managers

Jay Morrisey's blog dispenses life advice with refreshing clarity and directness. A recent post provides tips for negotiating with, or confronting someone in authority:
  1. Never go over someone’s head
  2. Confidence
  3. Always talk in a private setting
  4. Diffuse predictable intimidation
  5. Assurance before discipline
  6. Assurance after discipline
  7. Feedback and Positive Reinforcement
While this advice is familiar, I appreciate Jay's approach. Ombuds also may be interested in his post about resolving heated arguments. (JayMorrissey.com.)

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