The Ombuds Blog: Job Posting: Defense Human Resources Activity

January 18, 2013

Job Posting: Defense Human Resources Activity

The U.S. Department of Defense program is hiring several Program Analysts to work within the Employee Support of the Guard & Reserve, Ombudsman Service Directorate from offices near Washington, DC. These "national level" Ombuds mediate complaints between military service members and their employers. Previously, much of this work was done by volunteers.

Here is a full list of the duties:

Serve as National Case Manager (NCM) and Customer Service Center (CSC) representative in the Ombudsman Service Directorate.
Perform analysis and evaluations of laws, regulations, policies, procedures, precedents and interrelated issues to determine program effectiveness, efficiency, quality and/or productivity.
Provide national direction/management and implements quality assurance measures in the application and interpretation of the laws, regulations, policies, procedures and precedents applicable to the Uniformed Services Employment and Reemployment Rights Act (USERRA) of 1994.
Coordinate work efforts with approximately 300 volunteer ombudsmen who interface directly with Military Reserve and National Guard service members and civilian employers regarding USSERA matters.

The GS 11/12 positions pay $62,467-$97,333 per year. Applications are due January 29, 2013. (Federal Government Jobs.)

2 comments:

Anonymous1/22/2013 6:54 AM
It seems impossible to locate the full announcement of the job. Would you be able to post a link?
ReplyDelete
Replies
Tom Kosakowski1/23/2013 10:55 AM
The link was bad. Thanks for letting me know. I've updated it now.
ReplyDelete
Replies

Add comment

Subscribe to: Post Comments (Atom)

Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

Comment Policy

Content and Relevance

Stay on topic: Comments should be relevant to the post.
Be respectful: Personal attacks, insults, profanity, inflammatory language, and discriminatory or harassing comments will not be tolerated.
No self-promotion or spam: Comments should contribute to the conversation and not be used to for commercial purposes.
No confidential information: Do not share confidential information about your organization or visitors.

Length and Format

Keep it concise: Comments should be clear and to the point. Excessively long comments may be edited for clarity and length.
Use appropriate formatting: Do not use all caps unnecessarily. Comments may include HTML formatting for readability.

Other Considerations

Be professional and respectful: Please be mindful of your content, even when commending anonymously.
Comments may be edited: I reserve the right to remove or edit any comments that violate these guidelines. My edits will be noted.
Complaints about IOA: This is not the appropriate forum to lodge formal complaints against the International Ombuds Association.
Guest editorials: Please email me directly to discuss a guest editorial offering a longer, more in-depth perspective on a topic related to the organizational ombuds profession