The Ombuds Blog: Leading Indian Technical University Appoints First Ombuds

January 18, 2013

Leading Indian Technical University Appoints First Ombuds

Jawaharlal Nehru Technological University, Hyderabad (JNTU-Hyderabad) has become the first university in India to appoint an Ombudsman as required by the Ministry of Human Resource Development. Prof. B.C. Jinaga, former rector of JNTU-H, has been appointed the first Ombuds and will also be the chairman of the five-member grievance redressal committee.

The JNTU-Hyderabad Ombuds will hear complaints from students and applicants such as denial of admission, collection of donation, excess fee, and withholding certificates. JNTU-Hyderabad is one of the largest technology universities in India, with nearly 460 engineering, pharmacy, MBA and MCA colleges under it, mostly located in and around Hyderabad, the capital and largest city of the southern Indian state of Andhra Pradesh. (JNTHU-Hyderabad Press Release.)

Related posts: India's Universities Will Implement Ombuds for Students; Insights on India's University Ombuds Policy.

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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January 18, 2013

Leading Indian Technical University Appoints First Ombuds

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