UC Berkeley Staff Ombuds Posts Biennial Report

The Staff Ombuds Office at the University of California Berkeley has published its report covering fiscal years 2010-2012. Over the two-year period, Director and Ombudsperson Sara Thacker said that her office coached and advised 500 individual employees and that the vast majority were satisfied with the service. The total case load rose 17% from 2008-10 to 270 cases.  Respect and treatment topped the list of concerns and promoted a recommendation that the campus address workplace bullying.

In addition to individual consultations, the office also conducted 24 group facilitation appointments involving 40 individuals.  The report also noted:

Utilization of the Staff Ombuds Office varies greatly by age and may be attributable to generational differences. As a result, the Staff Ombuds Office is reworking its data collection methods to comport with generational categories, including the Silent Generation (1922-1945) Baby Boomer Generation (1946-1964), Generation X (1965-1980), and the Millennial Generation (1981-2000).

The Berkeley Staff Ombuds Office also includes: Bridget Regan, Associate Ombudsperson, and Michele Bernal, Assistant Ombudsperson. (Berkeley Staff Ombuds 2012 Report.)  

Related posts: Berkeley Staff Ombuds Upgrades Website; UC Berkeley Staff Ombuds Says Financial Worries are Impacting Caseload.