The International Ombudsman Association will offer several, half-day training programs before its annual conference in Miami on April 21, 2013.
Pre-Conference Half-Day Morning Courses (8:30-12:00)
- Improvisation, Intuition and Spontaneity: A New Approach for the Ombuds Trainer with Adam Barak Kleinberger, Assistant Ombudsman, Cornell University
- Engaging with Complexity: A Systems Paradigm for Ombuds with Glenda Eoyang, Executive Director, Human Systems Dynamics Institute; Howard Gadlin, NIH Ombudsman, National Institutes of Health; Wendell Jones, Ombudsman Emeritus; and Jan Morse, Ombudsman and Director, University of Minnesota
- Recognizing and Managing the Impact of Mental Health Symptoms in Ombudsman Practice with Samantha Levine-Finley, Associate Ombudsman, National Institutes of Health; and Kathleen Moore, Associate Ombudsman, National Institutes of Health
Pre-Conference Half-Day Afternoon Courses (1:30-5:00)
- The Reflective Observer Model: Incorporating Reflective Practice into your Ombuds Work with Howard Gadlin, Director, Office of the Ombudsman, National Institutes of Health; Kenneth Kressel, PhD, Professor of Psychology, Rutgers University; Kathleen Moore, Associate Ombudsman, National Institutes of Health; and Lisa Witzler, Associate Ombudsman, National Institutes of Health
- Mind-Hack: Ombudsing with the Brain in Mind with Mauricio (Reese) Ramos, Corporate Ombudsman, Sandia National Laboratories
Related post: IOA Offers Training Programs at 2012 Conference.
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