The Ombuds Blog: TEDxUCLA Includes Talk by Ombuds

July 22, 2014

TEDxUCLA Includes Talk by Ombuds

A TEDx event at UCLA in May included a presentation by the medical center Ombuds, Tom Kosakowski. After outlining the role of the Ombuds, he offers some explanation about why it still hasn't been adopted widely in the private sector. (TEDxUCLA; Youtube.)

2 comments:

Vik Kapoor7/22/2014 9:29 PM
Very nice!!
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Anonymous7/25/2014 7:41 AM
Great to get the attention / exposure of a TedX crowd.
Couple of factoids in the presentation that are in need of addressing.
Hoping to do that with Tom and then post.
Were that this could go viral.
Anyone else contacting their local Ted group to make a presentation?
Really good outreach activity.

John W. Zinsser
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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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