The Ombuds Blog: Northeast Ohio Medical University Names First Ombuds

February 23, 2015

Northeast Ohio Medical University Names First Ombuds

The public medical school has appointed Angela E. Dash as its first Ombuds. Dash reports directly to NEOMED's president and serves over 2,000 faculty, staff, and students. Prior to her current position, Dash had more than 15 years’ experience in state and county government in Georgia.

Dash graduated from Spelman College and earned a Master of Public Administration with a concentration in Public Personnel Management from Troy State University. She is currently a PhD candidate at Nova Southeastern University’s Graduate School of Humanities and Social Sciences, majoring in Conflict Analysis and Resolution. Her experience includes managing one of Georgia’s largest court based alternative dispute resolution programs and serving as a program manager with the Governor’s Office of Disability Services Ombudsman. (NSU Sharkbytes.)

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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