The Ombuds Blog: Illinois Association of Realtors Ombuds Program Gains Traction

May 11, 2015

Illinois Association of Realtors Ombuds Program Gains Traction

The state-wide real estate trade association launched its Ombudsman program in 2013. Staffed by trained volunteers, the program has handled about 55 matters so far this year. A recent article in the Chicago Tribune provides a few more details. (Chicago Tribune.)

Related posts: Realtor Ombuds Programs Continue to Proliferate; National Association of Realtors Will Train Ombuds at Annual Conference; California Association of Realtors Unveils Ombuds Program; Task Force Recommends Broader Use of Ombuds by REALTORS.

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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May 11, 2015

Illinois Association of Realtors Ombuds Program Gains Traction

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