All interactions are offered confidentially, "so employees can easily take the first step toward resolution—dealing with stressful moments as they happen, and developing the skills they need to move forward." Bravely's intention is to be a neutral third-party for employees.
CNN reveals how the company works:
Bravely is free for employees. The employer itself pays a fee to use the service. The cost depends on the company size; the current rate is between $5 and $8 for each employee, each month. Bravely has raised $1.5 million in funding to get the business off the ground. It declined to name its current partners but said most of its investors are startups with 50 to 500 employees.The company says that it expects to sign up 30 businesses by the end of 2017.
Surprisingly, the word "Ombuds" or any variant does not appear on the company's website. Neither do any of the employees listed on LinkedIn have any Ombuds experience or training. Bravely has been getting press coverage related to the Weinstein Effect. (WorkBravely.com; CNN Tech; NPR All Things Considered.)