December 20, 2017

Confederation College Ombuds Posts 2017 Annual Report

College Ombudsperson Kim Morgan reports that she worked with 133 students in 2016-17, an increase of 9% from the prior academic year, but generally in line with recent usage. Morgan noted a two of systemic issues: 1. the appropriate application of accommodation practices; and 2. the academic dispute resolution’s informal stage as an effective means to resolution. 

She also observed that, "More and more students each year see themselves as consumers of a service who question the quality of their education and the performance and expertise."  The full report is available online. (Confederation Ombuds 2017 Annual Report.)

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