December 10, 2018

Algonquin's Expanded Ombuds Office Manages Growing Caseload

Last year, Algonquin's Ombudsman, George E. Cole, brought on two new people to work with the growing student population across three different campuses in Ontario. Carley Davidson was hired in September 2017 as the Ombudsman Officer and Barbara Carswell joined the office in December 2017 as the Assistant Ombudsman. The Algonquin College Ombuds program handled 475 cases in 2016-17, a 4% increase from the prior year. Meanwhile, the college continues to report record enrollments.

Carswell previously served as Director of Equity Services and, for a time, acting Director of Student Affairs at Carleton University, which included responsibility for the development of the Aboriginal Centre and as an acting Director of Student Affairs. She was the first incumbent of the conflict management office at the House of Common. Carswell graduated from the University of Western Ontario and earned an LLB from the University of Ottawa; she was Called to the Bar in 1997.

Davidson has experience in education, social work, and human resources. Carley earned bachelor's degrees from Queen's University and the University of Ottawa. She continues to pursue training in conflict management and mediation through Saint Paul’s University and the Canadian Institute for Conflict Resolution. (Algonquin Times; Algonquin Ombuds; LinkedIn.)

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