The Ombuds Blog: 2026

April 21, 2026

German BioImaging Appoints First Ombuds

Gesellschaft für Mikroskopie und Bildanalyse e.V. (GerBI-GMB), the scientific society for light microscopy and image analysis across Germany, has appointed its first Ombudspersons for good scientific practice. Christian Feldhaus and Nina Schulze, were appointed at the 2026 General Assembly for three-year terms. The move follows the organization’s alignment with the German Research Foundation’s Code of Conduct and the adoption of internal Ombuds regulations as part of its governance framework.

The Central European Institute of Technology (Středoevropský technologický institut), a multidisciplinary research center based in Brno, Czech Republic, appointed Beáta Idesová as its PhD Ombudsperson in January of this year. She follows Katarína Rovenská in the role and provides peer-based, informal and confidential support for doctoral students with academic and workplace concerns. Idesová is completing her PhD in nanotechnology. (CEITEC News.)

Iowa's Office of the Ombudsperson reported 455 new visitor appointments for FY2025, with Professional & Scientific Staff making up 42% of visitors. The office is led by University Ombudsperson Chanelle Reese, with Faculty Ombudsperson Meenakshi Gigi Durham and Senior Assistant Ombudsperson Corey Pass. (Heather J. Erwin joined as a half-time Assistant Ombudsperson earlier this month.)

Canada's Auditor General Selects Next Ombuds

Alexandre St-Jean has been appointed the next Ombuds for Bureau du vérificateur général du Canada. He follows the inaugural Ombuds, Janet Campbell, who retired after six years in the role, and provides services to the department's 800 employees.

Lisa Crawford has joined the Office of the Ombudsman at HCC (previously known as Houston Community College). She joins Michael Edwards, who restarted the HCC Ombuds Office in early 2025. Together, they serve all constituents across multiple campuses, including over 52,000 students.

The county government in eastern Virginia is hiring a full-time “Assistant County Administrator/Organizational Ombuds.” Although the posting references the International Ombuds Association, the role combines Ombuds duties with senior executive responsibilities that appear incompatible with core Organizational Ombuds standards. The position leads the County’s business engagement and economic development efforts, including coordinating across departments, advising leadership on policy and strategy, guiding businesses through regulatory processes, and resolving stakeholder concerns. These responsibilities involve operational decision-making and advocacy for organizational interests, which conflict with the independence, neutrality, and informality expected of an Organizational Ombuds—even if the function were intended to be part-time.

Job Posting: Ombpoint

Australia’s "first independent workplace resolution service" (providing outsourced Ombuds services) is hiring an Indigenous Adviser for a part-time or casual engagement. The role is flexible in location, with a preference for Sydney. The position emphasizes applying commercial problem-solving skills to employee relations and human resources matters, supporting organizations in managing workplace issues and improving people practices.

IOA 2026 Trailblazer Award: Mary Rowe

At the conclusion of its annual conference today, the International Ombuds Association presented its Trailblazer Award to Mary Rowe. The IOA Board of Directors created the award in 2022 "for individuals who have devoted significant contributions to the organizational ombuds field over an extended period of time." Rowe was recognize for her work as a pioneer and one of the most influential Ombuds in the profession. Although she retired as an Ombuds in 2014, she continues to be active as a thought leader and the award was presented during her plenary remarks. (IOA Trailblazer.)

Job Posting: Frederick County Public Schools

The public K–12 system in Maryland with more than 47,000 students, is seeking its next Ombudsman. The Office of the Ombuds was established in 2019 by Sabrina Nail and provides confidential, independent, and informal assistance to students, families, employees, and community members. The position is expected to be filled by July 1, 2026.

IOA's Ombuds Release 2025 Annual Report

The International Ombuds Association's Ombuds, Laura C. Smythe and Tyler S. Smith, reported increased engagement in 2025, handling 33 cases and 51 individual visits, up from 16 cases and 35 visits in 2024. They noted that many interactions followed the IOA Annual Conference, underscoring the role of in-person events in surfacing concerns. Most visitors were affiliated with academic institutions and had between two and ten years of experience. Cases were split between IOA-related concerns and issues arising in members’ home institutions.

In February 2025, Lauren Manning Salomon became the second Ombuds for the public healthcare system for Harris County, Texas, joining the Managing Ombuds Director, Jai McBride-Calloway. Salomon assisting in providing Ombuds services to over 7,000 HHS employees across three hospitals and affiliated clinics. She has been with the health care provider since 2019 and has held positions Manager of Talent & Workforce Strategies, Talent Program Manager, and Senior Organizational Development Consultant.

University of Colorado Boulder Names Faculty Ombuds

Keith Maskus and JoAnn Silverstein are the new Faculty Ombuds at CU Boulder. In these part-time roles, they primarily work with faculty, researchers, and graduate students. Maskus and Silverstein join an office led by Director Kirsi Aulin and including Associate Ombuds Jason J. Sinocruz and has hired Detric Robinson as Associate Ombuds.

Joe Johnston is the latest guest on Brooke Wichmann's podcast, "Ombuddy." Johnston, the Ombuds at the Rochester Institute of Technology, talks about his three decades of experience in higher education, including roles in residence life, student conduct, and now Ombuds. The thread through all of these jobs: "His commitment to deep listening and, at times, dark humor."

Job Posting: Western Governors University

The private, nonprofit, online university based in Salt Lake City, Utah is hiring a full-time Associate Student Ombuds. The position is located in the Office of Student Affairs and reports to WGU's inaugural Ombuds, Kevin L. Cummings, who was appointed in June 2019. WGU's Ombuds program provide serves an enrolled student population of about 100,000.

Southwest Mississippi Regional Medical Center Appoints First Ombuds

In November 2025, Billie Jo Alexander became the inaugural Ombuds for the not-for-profit, acute care hospital in McComb, Mississippi. She provides providing services to over 1,100 staff, clinicians, and administrators aligned with IOA standards.

The Texas Higher Education Coordinating Board oversees all public colleges in the state, yet it lacks any written policies to ensure its Ombudsman’s investigations are fair or effective. Created in 2025, the Office of the Ombudsman office is tasked with policing state DEI bans and holds the power to recommend that lawmakers defund schools found in violation.

Job Posting: Santa Fe College

The community college in Gainesville, Florida, is seeking an Ombuds and Senior Director, Student Affairs. The search will fill a position previously held by Bea Awoniyi. Reporting to the Vice President for Student Affairs, this full-time leadership role also includes oversight of key student support programs, including the Disabilities Resource Center and Displaced Homemakers. The role includes supervision of staff, budget and grant oversight, and collaboration across campus and community partners.

Sana Manjeshwar is the latest guest on Vibecast, a podcast by HR consultant, Kristi Skutvik. Manjeshwar explained how the Ombuds is distinct from HR, EAP, and therapy, and its value in surfacing concerns before they escalate. Majeshwar describes Ombuds as a “canary in the coal mine,” offering real-time cultural insight and a trusted space—often used by leaders themselves—while emphasizing that empathy, conflict awareness, and intentional leadership remain essential in ways AI cannot replicate. (YouTube.)

The Austria-based international development organization for children is hiring National Ombuds in the capital city of Amman. The full-time, six-month contract position is expected to report to Sambieni Bienvenu, the SOS Regional Ombuds for West, Central & North Africa.

ENOHE Announces 2026 Conference Speakers

The European Network of Ombuds in Higher Education has announced speakers and session details for its 21st annual conference at AGH University of Kraków on June 10-12, 2026. This year's theme is "New Developments in a Maturing Profession: Ombuds Skills and AI" will connect emerging issues in artificial intelligence with Ombuds work in higher education.

Job Posting: Pennsylvania State University

The Public Ivy in Central Pennsylvania is seeking an inaugural Director for its University Ombuds Office for its flagship campus at University Park. Reporting to the Provost’s Chief of Staff, this full-time position will establish and lead a new Ombuds function serving faculty, staff, and postdoctoral scholars across a large, multi-campus system. The role reflects a hybrid “hub-and-spoke” model with both direct service and program oversight responsibilities, including developing protocols for unit ombuds and coordinating practices across campuses.

Glenn N. Crispell, a pioneer in the federal Ombuds sector, passed away on March 14, 2026. Crispell’s legacy was defined by his 63-year career with the Central Intelligence Agency, where he served as the agency's first-ever Ombudsman. In this role, and as the CIA’s Alternative Dispute Resolution Program Manager, he pioneered the use of neutral, confidential conflict resolution within one of the government’s most complex environments. A recipient of the Career Intelligence Medal and a nominee for the Trailblazer Award, Crispell was a trusted advisor to multiple Directors of Central Intelligence (and many others at the CIA, as reflected in comments to his obituary). (Money & King.)

Job Posting: World Health Organization, Egypt

The World Health Organization (WHO), the United Nations agency for international public health, is seeking a Regional Ombudsman based in Cairo for its Eastern Mediterranean Region. This senior (P5) role provides informal conflict resolution services for staff, including mediation, trend analysis, and advising leadership on systemic issues. Consistent with WHO’s recent reaffirmation of its Ombuds function, the position operates without decision-making authority and is expected to support organizational learning, improve workplace climate, and promote early identification of concerns. It is not clear whether the position is currently vacant.

Tom A. Kosakowski, a University Ombuds and author of The Ombuds Blog, joined the Blessed Be Podcast (hosted by Robert Polanco, Dawn Sander, and Jacqueline Villafañe) to discuss career transitions and the skills that support navigating professional uncertainty. Kosakowski reflects on his own path and the broader relevance of Ombuds-informed practices beyond formal roles.

Palacký University Olomouc Appoints First Ombuds

On February 1, 2026, Univerzita Palackého v Olomouci, the second oldest university in the Czech Republic, named Jaroslav Šotola as its inaugural University Ombudsman. In this new role, Sotola serves faculty from eight schools, staff, and 23,000 students, with concerns including bullying, discrimination, abuse of power, sexual harassment, and other conflicts. As the Ombuds, he provides confidential consultations and informal resolution support but does not adjudicate academic or employment matters.

Heather J. Erwin has joined the Ombuds Office at Iowa as a half-time Assistant Ombudsperson, reporting to University Ombuds Chanelle Reese. Erwin also serves as an Adjunct Faculty Member in the Department of Sociology and Criminology. In her Ombuds role, Erwin brings experience in conflict navigation and restorative practices.

Job Posting: United Nations, Lebanon

The United Nations Office of the Ombudsman and Mediation Services is seeking a Regional Ombudsman based in Beirut. The senior-level position leads a regional branch providing confidential, informal conflict resolution services for UN personnel across multiple field locations.

Job Posting: Denver Public Schools

DPS, the large urban public school district in Colorado with more than 90,000 students across nearly 200 schools, is hiring an Associate Ombudsperson. The full-time position will report to and support the District Ombudsperson, Antoinette Hudson, CO-OP, and provide services for employees, including coaching, mediation, and facilitation. The role also contributes to training, identifies systemic concerns.

Bathabile K. S. Mthombeni will serve as the on-site Ombuds for the Society for Cinema and Media Studies' conference on March 26-29, 2026, in Chicago. Mthombeni will serve as a resource for conference participants who have questions about the professional association's Code of Conduct. She will be available up to a year after the event. Mthombeni has been the Ombuds for Binghamton University since 2015, and has also served as conference Ombuds for Root & Shoot and the American Anthropological Association. (SCMS Ombuds.)

In November 2025, Universiteit van Amsterdam adopted new regulations for its Ombuds, which affirm core principles of independence, impartiality, and confidentiality. Under the framework, the Ombuds has a legal right to information, requiring cooperation from university bodies and access to relevant records, and is empowered to investigate allegations of unjust treatment and systemic social safety issues. The framework aligns with broader European higher education practices, emphasizing a more formal, high-authority Ombuds role focused on institutional accountability and administrative fairness.

Cal Poly Pomona Quietly Shutters Ombuds Office

California State Polytechnic University, Pomona, has paused operations of its Office of Conflict Resolution and Ombuds just over a year after relaunching the program. A university spokesperson said the office is closed pending review. The closure came to light after the student newspaper inquired about a door sign indicating the office was not operating. The university has not issued a campus-wide announcement explaining the decision.

Job Posting: University of California San Diego

UCSD, the large public research university in La Jolla, is seeking a full-time Associate Ombudsperson (Ombudsperson 3) for a one-year appointment. The office serves faculty, staff, students (about 40,000), and members of the UCSD health system. The position is part of an established office led by Director/Campus Ombudsperson John Armijo, with Associate Ombuds Nicholas Raichart and Ombuds Sue Presley. The role includes managing cases of moderate complexity, conducting intake and assessment, and leading outreach and training.

SRCD has again retained MWI to provide Conference Ombuds services for its 2027 Biennial Meeting, which will take place April 8–10, 2027, in Atlanta, Georgia. The large, international conference is expected to draw more than 6,500 attendees from research, practice, and policy communities.

Job Posting: Kennestone Hospital

Wellstar Kennestone Regional Medical Center is hiring its first Graduate Medical Education Ombudsman. The full-time position will serve residents, fellows, faculty, and program leadership across all GME programs within Wellstar Health System in and around Marietta, Georgia. The Ombuds is expected to report to the Office of Academic Affairs.

The European Network of Ombuds in Higher Education has announced details for its 21st annual conference at AGH University of Kraków on June 10-12, 2026. This year's theme is "New Developments in a Maturing Profession: Ombuds Skills and AI." Speakers will connect emerging issues in artificial intelligence with Ombuds work in higher education. The agenda is expected soon. Conference fees are €420 for members and €470 for non-members. Grants are available for Ombuds who are new to the field. (ENOHE Conf Info.)

On March 18, 2026, the U.S. Commerce Department posted an opening for an Associate Ombuds. The full-time, GS-15 position was based in the Washington, D.C. metro area and was consistent with past job openings. Mysteriously, the announcement was canceled the very next day. This would have been the first Ombuds hire in the Census Bureau in two and a half years. (USA Jobs.)

Georgetown University Student Ombuds Releases 2024-25 Annual Report

Georgetown's Student Ombuds, Daniela Brancaforte, reports that she served 377 student visitors in the 2024-25 academic year and logged 427.25 hours in consultations, group visits, and informal mediations. She conducted 26 outreach events, reflecting continued efforts to raise awareness of services across the campus community. The report highlights a wide range of student concerns, including wellbeing, evaluative relationships, and communication challenges, as well as questions arising in a rapidly changing academic and social environment. (Georgetown Student Ombuds 2024-25 Report.)

Job Posting: Davidson College

The private liberal arts college north of Charlotte, North Carolina, is seeking its first Ombuds. This temporary, part-time consultant will lead the program's initial setup. Key responsibilities include creating the Ombuds website, formal policies, and various outreach materials, and requires regular on-campus presence. The Ombuds will report to the College President and will serve faculty and staff, but not the 2,000 undergraduates.

The Connecticut Energy Efficiency Board (EEB), working with the Connecticut Department of Energy and Environmental Protection, has issued a Request for Proposals for an independent Contractor Ombudsperson to support residential energy efficiency program contractors statewide. The engagement will cover an initial three-year term beginning January 2027, with the first year as a pilot period. Responsibilities include establishing a Charter, developing communication frameworks, tracking and synthesizing contractor concerns, and providing regular updates to the EEB on trends and systemic issues. The role is expected to require approximately 25–40 hours per month.

UPenns’s Deputy Ombuds Waged Jafer and University Ombuds Jennifer A. Pinto-Martin have released their 2024-25 annual report. The office reported 229 visitors, a 6% increase from the prior year, with staff comprising the largest share (38%), followed by faculty (21%) and graduate/professional students (17%). Employment-related concerns remained the most common (39%), followed by academic issues (33%).

Earlier this month, Zetu Makamandela-Mguqulwa became the Ombud for South Africa's second largest city. Her first public event celebrated World Consumer Rights Day. Several organizations supported the engagement of the new City Ombud, including the Western Cape Police Ombudsman, the Public Protector South Africa, Community Schemes Ombud Service, and the National Financial Ombud. Makamandela-Mguqulwa, the former inaugural Ombuds for the University of Cape Town, is wide recognized as a leading Ombuds in the region. In 2025, she was honored with the IOA President's Award for her work. (Nova News.)

ABA Dispute Resolution Section 2026 Skills Summit Includes Joint IOA Programming

The American Bar Association Dispute Resolution Section will host its inaugural Skills Summit on April 15-16, 2026. The first day of the virtual event will overlap with the third day of the IOA annual conference, with Day 1 designed as a concurrent program bringing together Ombuds and other dispute resolution professionals. (Participants will need to register for only one or the other event, not both.) In addition, the Skills Summit has been pre-approved for Certified Organizational Ombuds Professional Development Hours.

Reese Ramos has launched Ombuds Academy, a new training program for aspiring and early-career Ombuds. Ramos, an Ombuds with more than 25 years of experience, said the program responds to demand for more practical insight into the realities of Ombuds practice and opportunities to connect with experienced practitioners. The Academy’s flagship course, Ombuds Fundamentals, introduces the principles, challenges, and day-to-day dynamics of Ombuds work and is priced at $1,295 for four half-day sessions.

Alice L. Walton School of Medicine Selects First Ombuds

AWSOM, the five-year-old, private, allopathic medical school in Bentonville, Arkansas, has appointed Kami Gollhofer as its first Ombuds. In this new, part-time role, she will serve a growing student body of almost 400 students and report to the Associate Dean of Student Affairs.

IOA is seeking a new Editor for the Journal of the International Ombuds Association, the profession’s peer-reviewed journal dedicated to scholarship and practice related to Organizational Ombuds. The call follows the decision by Shannon Lynn Burton, the University Ombudsperson at Michigan State University, to step down after a decade leading the publication. The IOA Board is inviting letters of interest from members interested in overseeing the journal’s continued development and supporting research and writing about the field.

The Austria-based international development organization for children is hiring National Ombuds in the capital city of Hargeisa. The full-time, 24-month contract position is expected to report to Nandisa Tilayi, the SOS Regional Ombuds for Eastern and Southern Africa.

David G. Schwartz, CO-OP, the UNLV Ombuds, has published his fifth annual report, summarizing his work during 2025. The office recorded 635 visitors and 952 total contacts, representing a 4.27% increase over 2024 and a 35.61% increase since 2023. Half of all visitors returned for more than one consultation.

American Psychology-Law Society Names First Conference Ombuds

David Carver has been selected to serve as the Conference Ombuds for the professional association also known as Division 41 of the American Psychological Association. He will offer Ombuds services to approximately 900 attendees during the AP-LS meeting in Reno, Nevada, on March 12-14, 2026. While serving on the American Psychological Association Council of Representatives, Carver led the successful effort to create an Ombuds Program for Council members in 2022.

The California Caucus of College and University Ombuds has announced dates for its 2026 gatherings. The virtual Summer Small Caucus will take place on June 25, 2026, offering members an opportunity to connect informally; details and registration information will be distributed on June 1. The 53rd Annual Cal Caucus take place November 8–11, 2026, at the Asilomar Hotel and Conference Grounds in Pacific Grove, California. A Request for Presentations will open April 6 and close May 4, and registration for the conference will open July 20.

Kira Nurieli, an Organizational Ombuds and conflict resolution consultant, joined the hosts of the Blessed Be Podcast to discuss how unexpected personal crises can reshape the way people experience and approach conflict. Reflecting on how sudden disruptions challenge assumptions about control and stability, Nurieli discusses how stress can intensify everyday tensions and how stepping away from routine responsibilities can foster greater presence, patience, and compassion in difficult conversations.

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