Four-Part Series on Virtual Ombudsing

Teresa Ralicki, the Ombuds for the University of Colorado Denver and former IOA Board VP, is publishing a series of articles on how to Ombuds virtually. The first two installments have been posted to LinkedIn:

• Part 1: Intake and Visitors
  
• Part 2: Office and Organization Connection
  
• Part 3: Case Consistency: Handling Lulls and Spikes
  
• Part 4: Mediations and Trainings

Posts include advice and helpful links. (LinkedIn.)

Related posts: IOA Announces Officers for 2015-16; University of Colorado Denver Hires an Experienced Ombuds; University of Colorado Ombuds Launch Blog.