The Ombuds Blog: Experienced Schools Ombuds Talks About Impact of Pandemic

January 27, 2021

Experienced Schools Ombuds Talks About Impact of Pandemic

Harry Katz, Director of the Scheinman Institute at Cornell's School of Industrial & Labor Relations recently interviewed Sarah Miller Espinosa, an experienced Ombuds and founding Ombuds for the Prince William County School. The conversation focused on how Espinosa's work has changed because of the Covid-19 pandemic. She explained that the pandemic has triggered new types of issues and also how her practice became entirely virtual.

The interview is part of a series of interviews from Cornell ILR looking at the impact of the pandemic on dispute resolution providers. (YouTube.)

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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January 27, 2021

Experienced Schools Ombuds Talks About Impact of Pandemic

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