The Ombuds Blog: Auckland University of Technology Debuts Staff Ombuds Program

September 24, 2021

Auckland University of Technology Debuts Staff Ombuds Program

Wayne F. Marriott has been hired to lead the new Employee Advisory and Resolution Service at AUT for an initial 12-month pilot period. The new service, "EARS", offers confidential, impartial and informal support for nearly 3,000 AUT staff across four campuses. EARS will operate in compliance with the IOA Code of Ethics.

Marriott has worked as a mediator and conflict coach in New Zealand for twenty years. He has also been active with IOA and, among other volunteer activities, is currently the Associate Editor of the Journal of IOA. He was a nominated to the IOA Board of Directors earlier this year (but the election is still pending). Marriott earned his MA in Conflict Transformation and Peacebuilding from Eastern Mennonite University. (EARSAUT; LinkedIn.)

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

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September 24, 2021

Auckland University of Technology Debuts Staff Ombuds Program

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