The Ombuds Blog: New Owner at Twitter Ends Ombuds Program

December 13, 2022

New Owner at Twitter Ends Ombuds Program

Less than two years after it launched, Twitter's Ombuds office has ended. Dina Eisenberg, who was named the Senior Director of Ombuds Services in February 2021, was one of the many staff laid-off by Twitter in November 2022, when the new owner began a massive restructuring of the social media company. (LinkedIn.)

2 comments:

b.12/14/2022 8:44 AM
"new owner" - lol. well played. unfortunate but unsurprising news.
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Anonymous12/15/2022 5:00 AM
It is somewhat hard to believe that "the new owner" would not want to hear contrary viewpoints, or concerns from less-than-fully happy employees.
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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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