The Ombuds Blog: Job Posting: Federal Emergency Management Agency

December 13, 2023

Job Posting: Federal Emergency Management Agency

FEMA's Alternative Dispute Resolution Division in the Office of the Chief Counsel, Federal Emergency Management Agency is hiring an Associate Ombuds. This is a temporary, two-year position with FEMA's Cadre of On-call Response/Recovery Employee Program. In essence, the FEMA ADR Cadre serve as Organizational Ombuds for internal and external conflicts related to FEMA's disaster response. The positions are based in Washington, DC. Occasional non-emergency travel may be required and telework may be available.

Applicants must be U.S. Citizens and have "at least five years of full-time professional experience as an Ombuds or ADR practitioner. A second language, an advanced degree, and CO-OP are preferred. The IC-13 (GS-13 equivalent) position pays $112,015 to $145,617. Applications should be submitted directly by email to Caitlan Hendrickson at FEMA. (LinkedIn Announcement.)

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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