The Ombuds Blog: Dane County Selects First Ombuds

March 28, 2024

Dane County Selects First Ombuds

Diana Pastrana has been appointed the first Employee Ombuds for the county government in Wisconsin. (Dane County is home to the state capital of Madison and the University of Wisconsin.) As an independent contractor, Pastrana will serve as a resource for about county 3,000 employees.

This is Pastrana's first Ombuds position. She brings over a decade of professional experience across several industries. For the past she has been providing conflict management services through her consulting company, Defyne, LLC. (LinkedIn; Wisconsin State Journal.)

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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March 28, 2024

Dane County Selects First Ombuds

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