August 27, 2008

International Franchise Association Touts Ombuds Program

IFA urges franchises to consider the services of its Ombuds as an alternative to litigation. The International Franchise Association's Ombudsman Program provides franchisors and franchisees with an impartial dispute resolution resource, that is confidential and knowledgeable. The program is a primary component of the association's Self-Regulation program that includes its Code of Ethics and participation in the National Franchise Mediation Program. (IFA SmartBrief.)

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