Updated Joint Conference Schedule

ACCUO and FCO have posted an updated agenda for the joint Ombuds conference in April 2009. IOA has posted a program summary too, but the revised agenda reflects last minute changes and significantly more detail about sessions and presenters.

Newly added sessions include:

• Externs in the Ombuds Office: Why They Should be Welcomed and How They Should be Managed with Tom Kosakowski and Indu Sen;
• Issues Concerning IOA Standards of Practice with Legal Implications co-sponsored by IOA committees on Professional Ethics, Standards & Best Practices, and Legal & Legislative Affairs;
• Compassion Fatigue, Vicarious Trauma and the Ombudsman with Ian Darling;
• Whistleblowers: Thank You and Good-bye with Gareth Jones and Barbara Finlay;
• An Introduction to Results Based Management for Ombudsman Offices with Luc Martin, Lisette Thibault, and Serge Jetté;
• Conversations with the IOA Board;
• The Ombudsman and New Institutional Governance, Towards a Development of Participative Practices and Mediation with Louise Lalonde and Catherine Régis; and
  
• IOA’s “Certification Planning” Discussion with Marsha L. Wagner, Carolyn Noorbakhsh, and Jennifer Wolf.

Don't plan your conference without considering these sessions. (ACCUO Conference Program; FCO Conference Abstracts; IOA Agenda-at-a-Glance.)

Related posts: 2009 Conference Agenda Announced; 2009 Pre-Conference Courses Announced.