Space is still available for the International Ombudsman Association training in Dallas, Texas, March 2-6, 2009. Courses include Ombudsman 101 and 101 Plus (the primary programs for new Ombuds), and specialized courses in "Apologies and Reconciliation" and "Strategies for Working with Stakeholders." It is rare for seat to be available just a few weeks before these classes. (March IOA Training Info.)
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