Mary Steinhardt, the Faculty Ombuds at UT Austin, reports handing 58 cases in the 2009-10 academic year, a 26% increase from the prior year. According to her report to the faculty senate, Steinhardt resolved nearly 90% of the cases last year through mediation, counseling and coaching.
In addition to handling cases, Steinhardt attended Ombuds of Texas meetings, upgraded the Faculty Ombuds website, and consulted with other Universities regarding their current or planned Ombuds office. Beginning with the 2010-11 academic year, she will expand her work to include postdoctoral fellows. (UT Austin Faculty Ombuds Annual Report.)