Shell Canada has appointed Rick Anderson to serve as an Ombudsman for community members with unresolved concerns related to its activities around Waterton, Alberta. Anderson will be a confidential, independent, neutral, and informal resource for concerns about industry and regulatory policies, procedures, rules, and formal or administrative options.
Services will follow the International Ombudsman Association Standards of Practice in accordance with Alberta law. If this pilot program proves successful, it may be extended to other areas of Shell operations. According to a new website for the Waterton Ombudsman, Anderson has "a broad background in agriculture, environment, industry, government, and related NGO's." He is a member of IOA and the ADR Institute of Alberta. The website includes a copy of the charter for the office. (Waterton Ombudsman.)
Prior: Job Posting.