Earlier this week, the Cornell University Assembly approved new guidelines for the Office of the University Ombudsman. The office had been operating under guidelines that had note been updated since the office was founded in 1969 and referenced “many out of practice actions, such as keeping records on behalf of other organizations and serving as a ‘rumor clinic’.”
The move to International Ombudsman Association Standards of Practice was recommended by Charles Walcott, who was became Cornell's Ombudsman in 2011. The University Assembly’s resolution requests that the Office of the Ombudsman include an update on the implementation of the IOA standards in its 2014-15 annual report. (Cornell University Assembly.)
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