The policy states, for example:
II.A. Complaints of bullying can be addressed through informal or formal processes. [...] Faculty are strongly encouraged to seek informal resolution of their concerns through the University Ombudsman before filing a formal complaint.Jim Augustine is the University Ombudsman at USC. (USC Faculty Senate Policy.)
II.C. Unit heads and Deans must refer all complaints of bullying to the Ombudsman for informal resolution or the Faculty Civility Advocate for formal resolution.
II.D.1. Any faculty member who feels that they are a victim of workplace bullying is encouraged to speak with the University Ombudsman. The Ombudsman can help the faculty member to understand what constitutes bullying and provide options for resolution or, if necessary, direct them to the option of filing a formal complaint. Meetings with the University Ombudsman are confidential and no records are kept from these meetings. Informal procedures are aimed at stopping the bullying behavior as rapidly as possible.
Related posts: Journal of IOA Highlights Bullying Issues; University of South Carolina Ombuds Reviews First Five Years; Faculty Ombuds Cases Surge at University of South Carolina.