BeVeOm, a network of Complaint Managers and Ombudsmen at German universities, has created a website to promote its work and serve its members. The network, which has been meeting since at least 2010, has adopted four fundamental principles for the work of its members: Independence (autonomy within the institution); Confidentiality (visitors and issues are handled confidentialy); Neutrality (matters are treated neutrally, solution-oriented, and open-ended); and Appreciation (respect for persons and their concerns).
The new BeVeOm website provides a list of members and offers contact info for experts in the field. The next network meeting is planned for September 2016 at the University of Cologne. (BeVeOm.)
Related posts: Bauhaus-Universität Weimar Starts Ombuds Office for International Students; Goethe University Creates Ombuds for Doctoral Issues; University of Stuttgart Debuts New Ombuds Office for Students; EHOHE Surveying Practices of Campus Ombuds.