One section of the Q&A document specifically addressed the informal resolution of complaints:
After a Title IX complaint has been opened for investigation, may a school facilitate an informal resolution of the complaint?
If all parties voluntarily agree to participate in an informal resolution that does not involve a full investigation and adjudication after receiving a full disclosure of the allegations and their options for formal resolution and if a school determines that the particular Title IX complaint is appropriate for such a process, the school may facilitate an informal resolution, including mediation, to assist the parties in reaching a voluntary resolution.The change was surprising to many. Scott Schneider, a lawyer who nationally recognized professional on higher education legal issues and institutional response to sex assault, told Inside Higher Ed that the clarification didn't make sense from a principled or a practical standpoint. "I just can't imagine that there is a school in this country at this point that has anybody on staff who, I would have a high degree of confidence, has the competence to handle mediation in a sexual assault case," he said.
(Dept of Ed Q&A; Inside Higher Ed.)
Related posts: Harvard Law Case Study Focuses on Ombuds and the 'Dear Colleague Letter'; IOA Takes a Stand on Title IX Issues; Watch Senator Question White House Title IX Expert on Role of Campus Ombuds; IOA Releases Memo Providing Legal Grounds for Ombuds Confidentiality in Title IX Matters; U.S. Department of Education Suggests University Ombuds Should Report Crime Statistics; IOA Pushes Back on Department of Education's Stance on Clery Act; IOA Compiles Title IX Resources; IOA Surveys Higher Education Ombuds Confidentiality for Clery Act & Title IX Matters.
And see: Other Ombuds Blog posts related to Title IX.