The latest blog post by NCSU's Faculty & Staff Ombuds Roy Baroff answers the frequent question: What kinds of cases do you handle? Baroff provides a dozen different examples of cases visitors have brought to his office.
He writes:
Additionally, as I think back on each case, I believe one result of talking with the Faculty & Staff Ombuds is that the visitor to the office has a better understanding of what brought them to the office in the first place. And, based on this better understanding, there are typically more options to be developed and considered. These are the two primary ombuds process goals I seek for visitors – a better understanding of the “problem” and potential options for engagement and resolution.(NCSU Faculty Ombuds Blog.)
Related posts: North Carolina State University to Sign Charter for Faculty Ombuds Office; North Carolina State University Ombuds Recaps 2016 IOA Conference; North Carolina State University Names Student Ombuds; Chat With Ombuds at North Carolina State University, Explainer Video from NC State Faculty Ombuds; NC State Faculty Ombuds Posts First Annual Report.
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